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Claims

Get back to business

Claims assistance

MELB 03 9350 7099

To lodge a claim all you need to do is call Taxicare Australia's Claims Department Staff in Melbourne. You can also send us a fax, email or visit your local State office in person to report your claims. As part of your protections, Taxicare Australia provides free towing assistance in the event of an accident. So here's what to do.

Making a New Claim

Step by step process

1) Make sure your Taxicare Australia membership is current.
2) Call us immediately during office hours.
3) Download a printable Claim Form.

Simply, fill out the form and fax or post it to a Taxicare office in your city. By ringing us first, you may be able to fast-track your repair under most circumstances.

Obligations under your covers

As a member you have a major obligation to take appropriate action to limit or prevent further damage after the initial incident. Please read our Product Disclosure Statement in your membership pack.

Claims Tips:

Report incidents such as theft and malicious damage to your local Police and request a copy of the report. Call your state office number under Contacts for advice on local recommended repairers and tow truck companies. Following any malicious damage to your car - secure the vehicle against weather and further damage/incident.
If you believe your vehicle will be damaged further by driving it after an incident, call for a tow truck.

Use our recommended repairer network - your claim will proceed faster and more efficiently.

Click here to download all the information you need to know about making a claim at Taxicare Australia.

Existing Claims

Contact the Claims Department on 03 9350 7099.

A Product Disclosure Statement is available for this product or can be obtained by calling or visiting any Taxicare Australia state office. You should read the Product Disclosure Statement before deciding on this product. This product is issued by Taxi Care Club Limited ABN 90 006 637 789, AFSL No: 292888.